Support Hub
Frequently Asked
Questions
How is rank history tracked? ↓
Our scraper workers query Google SERPs using proxy rotational routing intervals. Your dashboard retains values to display trends over 1, 7, 28, and 90 days.
Can I use custom domain SSL? ↓
Yes. When you map domains, our proxy routing gateway coordinates automatically with Let's Encrypt to provision a secure certificate immediately.
How does the billing setup work? ↓
Accounts run on standard credit limits. AI copy generation dispatches tokens and reduces credits instantly at our transparent token-to-dollar margin rates.
Submit a Support Ticket
Our help desk responds to queries within 2 hours during UK business hours.